Shipping policy
Shipping Policy
At Solenne London, we are committed to delivering your order as quickly and efficiently as possible.
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Time
United Kingdom: 7–14 business days
Please note that delivery times may vary depending on demand, holidays, customs processing, and local courier services.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact our support team and we will be happy to assist you.
Contact
For any shipping enquiries, please contact:
Our support team aims to respond within 24–48 hours.